Privacy Policy - Processing of personal data in connection with the installation and use of the APP[1]

In compliance with Article 13 of Regulation (EU) 2016/679 - General Data Protection Regulation (GDPR), Fiera Milano S.p.A. (hereinafter also referred to as “Fiera Milano”) intends to provide information on the processing of the User’s personal data in connection with the use of the Exhibition Application (hereinafter also referred to as the “APP”), carried out by Fiera Milano itself, as Data Controller, under the terms set out in the relevant Terms and Conditions of Use, to which reference should be made for any further details[2].

Use of the APP without registering entails the collection of only the technical information, meaning the identification given during the installation of the APP, necessary to ensure and verify its correct operation (for example, in the event of errors or irregularities), as well as the data necessary to provide, where requested, the services made available also to non-registered users (such as, subject to the user’s consent, the data relating to the User’s enjoyment of the APP). Without such data, the APP cannot function and provide the services requested by non-registered users.

In case of registration to the APP, the user will be required to provide certain personal data marked as mandatory (name, surname, email address, area of interest, country, province), which are necessary in order to process the registration request and activate the account by sending the related authentication credentials (see further information provided with the registration form). Registration is useful to fully utilize the services available in the APP, such as: scheduling appointments with exhibitors, attending online seminars/webinars, scheduling conferences/conventions in the agenda, saving preferences related to exhibitors and their presented products, scanning the title/ticket of access to the event for visitors who come to the exhibitor's stand to retain their personal data provided when requesting the aforementioned title/ticket, provided that such visitors have consented to its communication to third parties, and finally, viewing and consulting, by the visitor, their own access pass to the event. Failure to provide, even partially, the above data will result in the inability to register and access the services offered and reserved for registered users only.

Processing of the User’s personal data for the purposes outlined above is therefore necessary for the performance of both his or her request for installation of the APP and possible registration, and the contract (see Terms and Conditions of Use) concerning the related services, as well as for the pursuit of legitimate interests by Fiera Milano in the performance of related organisational, administrative, technical and security activities.

The data will not be disclosed and will be processed mainly by means of computerised procedures using instruments that guarantee security and confidentiality. It may also be made known to employees and collaborators of Fiera Milano authorised to process the data and/or to companies that carry out technical and organisational activities on behalf of Fiera Milano, in their capacity as Data Processors (such as providers of IT and internet services). The User’s personal data shall not be transferred to companies located outside the EU.

For the aforementioned purposes, Fiera Milano shall retain personal data for the time required to manage the APP installed by the User and to provide the services requested by the latter, as well as for the time required by current legislation for administrative and technical purposes.

The GDPR (Articles 15-22) grants the following to User, as a Data Subject: the right to request access to personal data concerning him or her; the portability of the data provided, if subject to automated processing on the basis of consent or contract; the rectification and/or integration of data, if inaccurate or incomplete; the erasure of personal data or the restriction of their processing, if the conditions are met; the right to object to their processing for reasons related to his or her particular situation. The Data Subject’s right to lodge a complaint with the personal data watchdog remains unaffected, should he or she deem it necessary for the protection of his or her rights.

For further information regarding the processing of personal data and for the exercise of the rights indicated above, the Data Subject may contact Fiera Milano S.p.A., as Data Controller, with registered office at S.S. del Sempione 28, Rho (MI), 20017 - Italy, and legal domicile at Piazzale Carlo Magno 1, Milan (MI), 20149 - Italy, e-mail privacy@fieramilano.it, or the Data Protection Officer of Fiera Milano, at said premises at e-mail dpo@fieramilano.it.

Updated at September 2024

[1] With regard to the processing of personal data carried out by Fiera Milano in connection with participation in the exhibitions organised by the same or in any case at the relevant exhibition centre, reference should be made to the Privacy Policy provided to interested parties at the time of registration for the event of interest.

[2] For further and specific information on the processing of personal data of Users visiting Fiera Milano websites and accessing the related services, the User concerned may consult the Website Privacy Policy and Cookie Policy available at the following links: https://www.fieramilano.it/privacy-policy.html and https://www.fieramilano.it/cookie-policy.html